Featured Apprentice Story

Donray Rae, a Business Development Assistant started their apprenticeship in the midst of covid. This role focusses mainly on business development which meant the majority of Donray's work was aimed at growing the business, and bringing in new leads/ clients. As well as a focus on product development and marketing objectives.

20-20 Trustees is a leading independent trustee firm with a nationwide presence.  We have been providing professional independent trustee and governance expertise to pension schemes of all sizes, strengths and sectors for forty years.  We are also members of the Pension Protection Fund’s Trustee and Support Services Panel and The Pensions Regulator’s register of Independent Trustees.

Donray's role is part of the small team within 20-20 Trustees responsible for generating new business leads, driving marketing activity, developing high quality proposals, preparing colleagues for presentations and interviews, and managing all client and prospect data, the Business Development Administrator will play a critical role in the overall success of the 20-20 Trustees business. As well as offering the opportunity to work closely with colleagues across the group including marketing, IT, HR, and the other business development teams to share knowledge/ideas and contribute to the overall Group’s business development and marketing activities.

Donray was introduced to the course in an untraditional way, for example the first day of his apprenticeship was accompanied by being in an empty office. Although these were unusual working conditions, Donray adapted to the new working environment, and persevered with his apprenticeship. This meant speaking with his training provider virtually with seminars and 1-2-1 calls every month. Since Donray's apprenticeship started, he has improved templates and processes in the business development team which helps drive in new business more efficiently.